Pathetic customer service.

I have been having a lot of trouble with First National Bank. This is my second complaint on Hello Peter because after my first complaint, I have still received no help. I am currently living abroad and I still have A FNB account. My profile was blocked and I have not been able to access any online banking for 2 months. All I need is for my profile to be unblocked but the lack of competence from FNB staff proves that a simple task such as this cannot be performed. FNB service has been awful for a while but to see the quality of the customer service deteriorate to this extent is such a disappointment. I will be looking into changing my debit orders to another account and closing this account.