PATHETIC CUSTOMER SERVICE

I registered/attempted registering a new business with FNB two months back and have yet to received my documents.

I have queried the FNB account that has been opened which I cannot transact from as it gives me an error code 50682 and each time I call in the consultant tells me the same thing.

I have followed every step of the FNB process and yet they cannot seem to follow their own process.