PATHETIC CUSTOMER SERVICE AND TEAM LEADER

once again I find myself on hello peter having to complain about a service provider that clearly did not get my message the first time. yes FNB i'm back. FNB is STILL dealing with my ********** transaction case that occurred LAST YEAR NOVEMBER. I have done everything that your oh so "lovely" and 'helpful' staff have asked me to do. my mother and i have been dealing with your team leader being Martinique Viljoen who works in the debit orders department. the last email i received from her was on the 6TH FEBRUARY 2020. i responded and since then she has not bothered to contact me since. in customer service is absolutely PATHETIC. just as the other consultant i was dealing with being Tevin. im not sure if it is a thing for FNB staff not to care about their customers because it seems to be the only thing going for this company. I JUST WANT MY MONEY THAT WAS WRONGFULLY TAKEN FROM ME, BACK.