1 reviews | Active since Jan 2017
Pathetic Customer Service
<p>I have now phoned the customer service center 6times for the same query and still nothing.</p> <p> </p> <p>FNB seems to be unable to assist a customer to trace a payment after 3 weeks. Very Very disappointed! </p>
Good day Ms. MADELIZE1212
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. MADELIZE1212
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***