1 reviews | Active since Jul 2016
Pathetic customer service
<p>I have been trying for one week to get a settlement amount on an FNB revolving loan. I received no response even though I emailed the person working with by account at least 10 times. I refuse to phone them as I want the amount with the dates on black and white. It almost seems like they do not want to give me the settlement amount because that way they can make more money off me. I am so unbelievably disappointed with FNB.</p>
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with an account or ID number. Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with an account or ID number. Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)