Pathetic customer service

<p>Hi. I have been calling in since yesterday to release money from my investment account into my cheque account. Spent most of my airtime teeing 3 times to complete this 1 transaction. Each agent does the transfer but not sure where it is going to as it does not reflect in my account. The last straw was Lebogang that dropped the call after explaining everything and doing the authentication. Fnb your customer service stinks. I'm extremely irritated cos this is not the only problem I've had this week. My insurance has also gone off 3 times and each time the debit order comesback unpaid with there being funds available. I gave consequently paid over R300 in an unpaid debit x3. Can someone please rectify all this. </p>