PATHETIC CUSTOMER SERVICE

I generally don't complain about things, let alone take my grievances publicly but I have been trying to speak to someone from FNB since Friday. I have something very urgent to discuss with them and at this rate, I will be forced to physically go into the bank which defeats the purpose of their call center!!!! I have been kept on hold for increments of up to FIFTEEN MINUTES which by any standards, is totally UNACCEPTABLE especially for a financial institution!!!!<br> <br> This is not the first issue I've had with this bank and before, I used to recommend FNB high and low to all who were enquiring about opening new accounts or wanting to move from their current banks. With that being said, I am SERIOUSLY considering moving banks myself if this is the level of service that I can expect from FNB.<br> <br> I am left feeling very disappointed with still no assistance from FNB