Pathetic card delivery service

Terrible service from the card delivery department. ********** transaction went off my account, FNB cancelled the card immediately and it’s been three weeks since I am waiting for a replacement.

1. They do not schedule card delivery with me. 2. When I update my details to enable a third party to collect my card they refuse delivery. 3. Throughout this entire time, they have never given me a call to let me know they are coming through.

They have left me during the festive period without a bank card and still charged me a monthly service fee. Seems like FNB wishes to keep the card for themselves.