Pathetic Card Collection

<p>Cheque and Petrol card expires on the same day. Got sms stating i need proof of residence and ID to collect card, when i collect i have to wait over 15 minutes just to get helped (ticket stated waiting ave time 5 min), I tweeted my disgust. Then the consultant doesnt even look at the proof of residence. Then she says my cheque card is not available for collection.</p> <p>i then get smses stating DSV will deliver the cheque, then i get a call last week confirming the deliver to my home. I told the guy not to deliver to my home, as the petrol was collected at Sandton City (as i've doe years before). I am almost certain someone called/sms me late last week to say it's at Sandton City, i just cant find my recording on my phone. that is why i went o tday during my lunch to collect and i am told it's NOT available.</p> <p> </p> <p>she then cancels that card and i then get a sms immediately fininf mt R120 for NOT collecting the card, ***H? this was then revered and anothre card ordered, now i have to wait for another 3-5 days.</p> <p> </p> <p>FNB, most inoovative bank, my ...!!!!</p> <p> </p> <p>ENSURE SOMEONE CALLS ME TO MAKE APPLICATION TO CANCEL MY ACCOUNT!</p>