1 reviews | Active since Nov 2017
Pathetic Call Centre Service
I am a Private Clients member and told to contact the credit division for matters on credit limit changes. I spoke to about 5 call centre agents now all totally hopeless. Few of them pass the buck and say "please hold" before I can respond I get transferred to a new agent and other times the phone just hangs up while they are talking to me. PATHETIC service towards a private client. Cannot wait to change banks I have had enough and will be warning all to not join FNB.
Good day Mr. ejazmahomed
Thank you for your complaint, kindly note that we have escalated your matter to the relevant area for review and address in terms of resolution.
The complaint reference number being the following: ***NF.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
Good day Mr. ejazmahomed
Thank you for your complaint, kindly note that we have escalated your matter to the relevant area for review and address in terms of resolution.
The complaint reference number being the following: ***NF.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution