1 reviews | Active since Oct 2017
Pathetic call center
Pathetic service from FNB telephone banking. I called twice into FNB telephone banking with an urgent Query however to my utter disgust I was put on hold for 45 minutes to the point where I hung up. Only to call in a second time and my call not be attended to for another 1 and 15 minutes *** is wrong with FNB. Quick to freeze account but pathetic service. All I require is two debit orders to be reversed now I spent over R150 in airtime with no service does FNB even consider customer. Pathetic bank
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)