Pathetic Business Service Delivery

<p>It has taken since October last year to get my Business account up and running, all the while I have been getting zero feedback from FNB. Finally get my account open at the begining of the year and only activated a month later. I have now been struggling ever since to get my bank card so that I can process business transactions, the card was apparently delivered to CCD Couriers on 1st March 2017, 7th of March I make contact with FNB to find out what is going on, I was promised delivery on the 8th March 2017...The 8th comes and goes and still no card so I send a second complaint about it and was promised by FNB and CCD Couriers that the card will be delivered between 2pm and 4pm on the 10th March 2017...Well to no surprise, I still have no bank card and can still not conduct business with my account. I called business banking and was told by the "agent" on the phone that they will call me back in 5min once they have found out from the Couriers what is happening, so far 45min later and as per usual, no return call to inform me what is going on, I am again just left with nothing but a big middle finger thrown at me. I dont know who I need to buy flowers for or arrange ***ual favours for in order to get the simplicity of some kind of actual costomer service. It is at the point where I simply want to close my account and open a Business Account with another banking institution because it is very evident that FNB does not want me as a customer. This is disgusting service which I feel I have been more that patient enough with.</p>