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reanette S

1 reviews | Active since Jun 2016

29 Jun 2016, 07:41

Pathetic business pratice

<p>FNB decided to go into my account and do an early debit (24/06/2016) instead of the 25/06/2016 as per our agreement. This in turn reflects as a rejected debit on my account due to your incompetence which will in turn affect my scoring on ITC and I am in the process of buying a house. I am f**** ****ed off at the service. I want this fixed. this better not affect my scoring on ITC or hamper my bond application in any way at all. This is you guys fault, u guys had no business going into my account on a date we didnt agree on. This better get fixed!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jun 2016, 08:51
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.


The reference number is 951620.

Regards
Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)