Pathetic Business banking!!!!!!!

I am extremely unhappy and disappointed about the poor service/NO SERVICE I have received from FNB Business banking. Firstly, when i app**** for my speed point machine, the delivery guy never pitched, and then i rescheduled for the next week, he then delivered , and didn't say much. I have no idea how to use it other than taking payments. I have never cashed up on it yet, got absolutely no information, and its asking me for pins that I do NOT have! Secondly and most importantly, I have registered or shall I say ATTEMPTED to register my business through you guys with the CIPC END OF FEB , I sent my documents twice in MARCH!!!!! Called in and spoke to some woman the beginning of APRIL, she says she does not see anything I should RE-send my docs to her, which I did. I then asked her to reply to my email so that i know she received everything, guess what , NO reply!!! I then tried calling last week as well as Monday past ,the lines are always busy for long periods!!!! I am a the******, so i do not have time and money to waste on this! i still have an unregistered business which has caused me to lose income!!!!!!! This is ridiculous , people should know how pathetic your business banking division is !