1 reviews | Active since Aug 2017
Pathetic Business Account Service
I have been a signatory on a business for over 2 years. After 2 years FNB decides to deactivate my online banking profile as im not an active administrator on the account... really.
This, after i have been to their branches, signed mandates, provided proof and documents, yet they keep the previous signatory, which should have been removed years ago, active. FNB is the biggest risk to their own business, allowing non signatories access to an account, that should have been removed years ago!!!
As long as they can earn interest on someone else's money, they dont care who they inconvenience.
Horrible service since the day i had to deal with them. No one can actually help fix what they brea*****
Horrified with this terrible bank.
FNB-HOW CAN WE HELP FRUSTRATE YOU!!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Another complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Another complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)