JW
Jurie W
1 reviews | Active since Nov 2012
04 Feb 2020, 09:27
Pathetic bunch of imbeciles.
I was not able to obtain a settlement letter after 9 transfers and 18 minutes wasted. FNB clearly do not know what they are doing.
Do not use this bank, their call centres are pathetic.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
04 Feb 2020, 10:55Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
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FNB (First National Bank)'s reply04 Feb 2020, 10:55
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***
JW
Jurie W's updateReviewer Update
05 Feb 2020, 15:23I have now received 2 settlement quotes from FNB, both with different amounts, but dated the same. You are clearly still inept. However I cannot grant you the title of the worst bank in the world, since you have actually responded. That title remains with Standard bank.
JW
Jurie W's update05 Feb 2020, 15:23
Reviewer Update
I have now received 2 settlement quotes from FNB, both with different amounts, but dated the same. You are clearly still inept. However I cannot grant you the title of the worst bank in the world, since you have actually responded. That title remains with Standard bank.