ZG
Zurani G

1 reviews | Active since Feb 2018

07 Feb 2018, 08:27

Pathetic branch

Went there two occasions to get a stamp for school purposes. First time 36min waiting time. Second 96min waiting time. Both times no branch manager in sight.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Feb 2018, 09:52
Official

Hello zurani-gouws ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***