Pathetic Banking Service

My bank account was non compliant. I've only received a simple communication and no forms was sent to me before hand to submit. Only after I've made contact with FNB myself I've received the documentation to submit.

This has caused my salary (Global receipt) being reversed back to my employer. The funds is not reflecting in my employer's account as yet, and this is after 11 working days already.

The complete senario has caused so much stress and frustration to myself and family as we have no money to live by.

FNB seems not to even care to try and sort out my situation. I'm desperately asking FNB to look into this situation as I'm out of options with all the Secure Chats and emails sent.

Regards Bradley Kloppers