Pathetic Banking Service

I Have signed up for a FNB Business Banking Account Online on the 30 June 2015, I have received a nice looking gold cheque card made out to Compu-Extravaganza Technology cc, i have sent all my documents as required by FNB and have given them no hassles at all, Guess what when i need to transact out of the account the only thing which pop up was a scary error, this account was definitely blocked. I phoned FNB and every time i was asked did you upload the documents sir, i have uploaded these documents the bank requested thrice already on the 14 July 2015 i have uploaded the same documents, and to avail when walked into the bank today and lost my temper they told me sorry sir there is no documents uploaded, its taking 2months just to get this account open and no one is also willi to assist in sorting this problem i am being shoved left right and center, guess what i call the business call center and i press option 2 and option 2, i spoke to sibogasi and she tell me sir i will have to put you through to the consultants who deal with this account,