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SK
Shannon K

1 reviews | Active since Apr 2021

12 Apr 2021, 17:20

Pathetic bank and incompetence from everybody

This bank is a joke the phone was put down in my ear Saturday morning when I ask the lady why is my bank statement I went to go draw Thursday the balance on the statement in black and white show the amount balance, but the amount at the atm and on my app shows 150 so I want to know how can a bank keep playing dumb and avoiding me now I'm gona post my statement in the news papers now because it's not the first time fnb *****s from my acc and I see no helping hands or a person that really goes out of there way to help I've been pur trough to the next person that's also more clueless than the other but no help I'm sitting with no money in my account and the statement shows how much there sould be so I'm gona have to go to the papers with this no good bank.

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Replies (3)
SK
Shannon K's update13 Apr 2021, 15:40
Reviewer Update
I don't need help to use a banking app or reading a statement I want my money back which my latest statement did show you have no remorse replying with **** emails on how to use a app I'm posting this in the news paper statement and reply and I'm taking this to the ombudsman I'm done and fed up with the way fnb is handling this whole matter you don't even call to handle the matter properly
SK
Shannon K's update13 Apr 2021, 15:42
Reviewer Update
Fnb is the worse and most ************* bank I've ever dealt with or not dealt because since I posted these people don't come back to me, don't tell me about the app not always showing the correct balance so your atm's are also out of date showing wrong statements?
SK
Shannon K's update15 Apr 2021, 09:58
Reviewer Update
No reply or positive feed I need to do what I need to do now, I will never do business with a bank that does not put there customers ahead of them being so useless to help and not even having the knowledge that they are in the wrong and cant give the right answers.