JV
James V

1 reviews | Active since Aug 2011

28 Mar 2017, 19:27

Pathetic Bank

<p>I have a smartspend loan with FNB which fell in arears because of unforseen circumstances. I am a contract worker and not full time. So I made an arrangement with their company debt collectors SSDA ref.VERMAAK debit order arranged on FNB ref ********** 023. An amount of R 1 000,00 will be debited on the 2017/03/31. SSDA ********** 600. They deducted almost everything from my ***.75. </p>

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Replies (2)
JV
James V's update28 Mar 2017, 19:48
Reviewer Update

Its inhumane. Same thing happened december. I big question remain. Why cant you contact clients and discuss these sort of matters.

JV
James V's update29 Mar 2017, 13:13
Reviewer Update

A person from FNB contacted me and resolved the issue for me in a very kind, understanding and professional manner. Thank you very much. I think the person who called said his name is Tshepo. 5 and a half stars for him...