Pathetic bank

Went into the Chilli lane branch on 09 Jan 2023 to get a youth card for my daughter, Rebone was not able to do it and said she will sort it out and revert. Till date no one has bothered to communicate the status with me. FNB is a poor excuse for a bank, even on the business side the service is the same. Now my 6 year old thinks ive **** to her about getting her a card.