1 reviews | Active since Jul 2016

07 Aug 2018, 16:35

Pathetic bank

Trying to move my business accounts over from Nedbank but waiting more than a week already for a call. Spoke to a lady the first day she said someone will phone me within 24 hours its been 6 days now. ********** 964 Chp Technologies

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Aug 2018, 08:49
Official

Good day Henry Pieters,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)