RH
RENE H

1 reviews | Active since Jul 2011

04 Aug 2020, 11:58

Pathetic ban****!

Once again I must run around to get information about this Covid-19 loan which I feel I was forced into by wonderful FNB! MY PAYMENT DATE AND MONTHLY INSTALLMENT CONSTANTLY CHANGES WITH NO CONSULTATION WHATSOEVER! CAN SOMEONE PLEASE CONTACT ME TO DISCUSS MY EVER CHANGING LOAN WITH ME?! SINCE I MUST PAY THIS???!!!!!! I HAVE BEEN EMAILING AND CALLING UP AND DOWN TO TRY AND CONTACT YOUR DEPARTMENT!!!! NOW I RECEIVE DAILY SMS THAT SOMEONE WILL BE CONTACT WITH ME BUT NO CALLS!!!!!!!!

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Replies (3)
RH
RENE H's update05 Aug 2020, 11:43
Reviewer Update
Mavis from Premier banking or the COVID-19 contacted me yesterday. She explained that my loan amount owed has been adjusted as I have used the full loan amount that is why my account had been credited with a R6475.99. The loan amount had been reduced from R23000 to R16991. She advised that the loan instalment would be reduced as a result. She also mentioned that my payment date has been changed form the 07th August to the 25 August.
I am extremely with FNB as I have had issued with 3 other products in the same wee****!! FNB cannot seem to get anything right!!!!!!!! I want my new loan agreement forwraded to me today and someone better have a damn explanation as to why my loan amount is back to what it had been if I had not used the full loan amount !!!!!!
RH
RENE H's update05 Aug 2020, 12:11
Reviewer Update
What I meant my loan amount had been credited as I HAVE NOT used the full loan amount.
RH
RENE H's update07 Aug 2020, 10:58
Reviewer Update
NO ONE HAS CONTACTED ME TO DATE !!!!!!!!!!!! WHAT IN GOOD GODS NAME IS GOING ON AT FNB!! GET SOMEONE TO CONTACT ME BEFORE I GO TO THE OMBUDSMAN!!