SS
Sammyfish S

1 reviews | Active since Nov 2013

05 Apr 2017, 08:48

Pathetic and very horrible service from FNB

<p>I went to Swaziland on 31/3/17.I transferred R4600 from FNB savings to my business account on 4/4/17. Then when I wanted to withdraw or swipe my business account given by FNB, it declined. So now when I wantedto transfer the money back to my savingsor cheque accounts, it refuses. I call both online banking and business department on 4/4/17 they say dont see anything wrong with my accounts & they cant help me. Furthermore, there was urgeny fromthem. Currently I am stranded in SD as my money is tied up in my business account. This is very horrible from FNB which isregarded as a good bank & that ****on of "How can we help you" is useless.</p> <p>Due to this ******* & horrible, please transfer all the money in business account to my cheque/savings account ASAP . Then after close that ******* business account that I opened. Its a very horrible experience especially when FNB is doing this while I am out of SA.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Apr 2017, 09:49
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)