1 reviews | Active since Nov 2013
Pathetic and very horrible service from FNB
<p>I went to Swaziland on 31/3/17.I transferred R4600 from FNB savings to my business account on 4/4/17. Then when I wanted to withdraw or swipe my business account given by FNB, it declined. So now when I wantedto transfer the money back to my savingsor cheque accounts, it refuses. I call both online banking and business department on 4/4/17 they say dont see anything wrong with my accounts & they cant help me. Furthermore, there was urgeny fromthem. Currently I am stranded in SD as my money is tied up in my business account. This is very horrible from FNB which isregarded as a good bank & that ****on of "How can we help you" is useless.</p> <p>Due to this ******* & horrible, please transfer all the money in business account to my cheque/savings account ASAP . Then after close that ******* business account that I opened. Its a very horrible experience especially when FNB is doing this while I am out of SA.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
