Pathetic and ********* service

<p>Hi all</p> <p> </p> <p>I currently bank with FNB for years and hold a credit card with African bank. So I decided on 27 may 2016 why not switch over my credit card to fnb. Went online. Seen an offer and was happy part of switching deal where my African bank card will be settled furthermore a 9.9% interest for the first 9 months if i switch and settle african bank. Anyways card approved and notice on my profile it doesn't match. Call and thrown from pillar to post and get told that the switching deal isnt applicable anymore. Logged a complaint of which I still got no feedback, staff unindated of the products and offerings. Finally got hold of Brendaline and Lindiwe who tried to assist me. Thursday 2 June. Recaptured app and Lindiwe confirmed that I will get the 9.9 % for 9 months. Then check profile and is wrong again. Today 6 June. I see limit has been corrected but quote doesn't mention anything about special rate which my telephonic convo confirmed with Lindiwe. There is so much inconsistencies and I cant believe we have a bunch of people at fnb that are actually don't know much.. Just when I thought it will be solved. I had to be disappointed.</p>