Pathetic

I pay upwards of a R1000 of banking fees to fnb every month. I have a pw account and a platinum business account. Over the last 5 days I have spent over a R100 of airtime and over an hour trying to reverse a transaction that took place at an Absa atm which was reversed from absa’s side but not released by fnb. I encourage everyone who is thinking about a business account at fnb to switch to Nedbank or absa fnb is utterly useless when it comes to customer service. There digital channels are smoke and mirrors and can not resolve any real issue. Bankers are *********** and have no sense of responsibility.(not all) most frustrating experience I have ever encountered.