bR
bianca R
1 reviews | Active since Nov 2018
03 Oct 2019, 09:04
pathetic
I am so SICK and tired of FNB, worst mistake I ever made was opening accounts with you.
Ive requested settlement amounts on my loans and credit card which i received after days of struggling. Ive paid what was asked of me and requested accounts get closed including my cheque card which i have asked to be closed 4 years ago and still is not closed but im just not getting any where with FNB. ive been give 20 % discount on one of my loans , but FNB did not credit it they send me a statement with the amount still outstanding. I DONT KNOW WHAT YOU WANT ME TO DO MORE TO CLOSE MY ACCOUNTS WITH YOU. Im even wasting my time complaining here because FNB wont even get back to us.
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
03 Oct 2019, 11:19Good Day Bianca van rooyen
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
FNB (First National Bank)'s reply03 Oct 2019, 11:19
Official
Good Day Bianca van rooyen
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
bR
bianca R's updateReviewer Update
03 Oct 2019, 14:37So its been nearly 6 hours later and still no response, just a head up my husband and a few other family members will be visiting the branch this weekend to close their accounts.
bR
bianca R's update03 Oct 2019, 14:37
Reviewer Update
So its been nearly 6 hours later and still no response, just a head up my husband and a few other family members will be visiting the branch this weekend to close their accounts.
bR
bianca R's updateReviewer Update
09 Oct 2019, 13:29so ive been told all my queries would have been sorted by the 8th of October, its nearly the end of 9th of October,
and still not everything has been sorted.
fnb is quick to phone if you owe them money but when a customer needs help everything goes at snale pace
and still not everything has been sorted.
fnb is quick to phone if you owe them money but when a customer needs help everything goes at snale pace
bR
bianca R's update09 Oct 2019, 13:29
Reviewer Update
so ive been told all my queries would have been sorted by the 8th of October, its nearly the end of 9th of October,
and still not everything has been sorted.
fnb is quick to phone if you owe them money but when a customer needs help everything goes at snale pace
and still not everything has been sorted.
fnb is quick to phone if you owe them money but when a customer needs help everything goes at snale pace