Pathetic!!!

On 25 April an amount R32 000 was transferred out of my savings pocket account. I called FNB and was told I will receive feedback within 2-3 working days. I have not received feedback yet.

I went into a branch where they picked up an account number this was transferred to but cannot say to whom.

I then called the ***** department who said that they are unable to assist as this transfer was done in a branch. Is the ***** department not supposed to handle the *****?

I know that from my savings pocket I am unable to transfer to any other account other than my OWN cheque account or credit card. So how was this transferred?

The service received thus far from FNB is pathetic. No one is able to tell me where this money was transferred to – It was not transferred by myself because I am unable to do so.