1 reviews | Active since Apr 2017

28 Apr 2017, 11:35

Pathetic

<p>Could someone please tell me how you only have one teller and no business teller on a month end Friday. The service at the Hartbee****rt village mall branch is non existent. I am writing this review from the queue that I have been sitting in for over an hour while my shop is without change. </p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Apr 2017, 11:41
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)

's update28 Apr 2017, 12:00
Reviewer Update

Another half hour passed and still in the same spot at the front of the queue. I'm changing my store account to ABSA