pathetic!!!
<p>trying to apply for an fnb smartphone contract. WRONG NUMBER given on website. That puts you through to customer services where I get told IM DOING THE WRONG THING. Then after 8 calls to that number after they say they're transferring me and hang up on me four times. I eventually get the correct number. Which just rings and gets thrown back into the line every time someone picks up. Just pathetic. That's all I can say!!!!</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
I am only available before three pm for a call and after 0430 pm this afternoon. Please try and get someone to call me during these times only.
thank you.
I am only available before three pm for a call and after 0430 pm this afternoon. Please try and get someone to call me during these times only.
thank you.