PATHETIC

<p>I noiced my card had expired. went to FNB newton park and was told that i would wait around 20min .. no problem with that.. an hour later im still waiting.. i got up and went o the branch manager office and complained.. he stared at me..,. never even bothered to answer me.. a employee that was in the office with him told me that i can actually do this online ... BULL****.. she said that they have reduced the staff because most things can be done on line... BULL****.. </p> <p>i walked out.. </p> <p>i then phoned customer service only to be told that they cant help me because the bank needs documnts from me.. </p> <p> </p> <p>how pathetic.. i have never been asked for any documents.. </p> <p>so im forced to go back to the branch... hell no.. they so quick when they want your business but after that .. you nothing to them..</p> <p>they charge us enough fees to be able to afford more staff and better service.</p> <p>im highly disgusted</p> <p> </p>