SM
Sbongile M

1 reviews | Active since Jun 2012

26 Nov 2016, 21:16

Pathetic

<p>I called your call centre to cancel The Not So smart sim on 10 November, yesterday you debit me AGAIN, today i still dont have any data. What am i paying for? </p> <p>If youre not going to give me data CANCEL the damn sim like i asked for the first time!!!!!!!!!!!!!!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2016, 12:23
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)