1 reviews | Active since Feb 2012

28 Jul 2016, 09:48

PATHETIC

<p>Every sigle time when I go to the only FNB bank is Sasolburg there are never more than one teller, and they always have excuses. They can give change when I want to get small change, their service is so poor. Today as well, only one teller, on Month end, are you kidding me??? Ive been sitring here for 2 hours already and I have had it with FNB id rather pay more bank fees and have Much better service!!! Ive had it! Every single day. And i know they wont do anything about it!!!! Because what does my opinion mean to them! I knew it was the biggest mistake to switch a business account to FNB!! Dont bother to ask me "but why do you want to close your account" you know why!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jul 2016, 10:14
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 978461

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)