NP
Neleshnee P
1 reviews | Active since Nov 2018
05 Dec 2019, 07:42
Pathetic
What is going n with FNB??? I am upset and truly disgusted with the service. From last Friday its either the ATM's have no money or the ATM is not taking my card so I now have to use another ATM. Who pays the extra charges because FNB can not offer us a basic service like withdrawing money. I had to use another ATM on 2 occasions. And the worst part is we don't get proper feedback with such issues. I can not wait to close my account. So much headache. What is the point in paying R105 bank charges a month when we can not utilize basic services.
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Dec 2019, 10:22Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply05 Dec 2019, 10:22
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***