BM
Brandon M
1 reviews | Active since Aug 2020
12 Aug 2020, 12:45
Pathetic
I wish I could give zero stars.
3 weeks ago my COVID was extension was approved. Since then my loan was not paid. The amount my credit card was supposed to be paid was charged as a payment reversal. And it was never even paid. So my credit card and loan are now in arrears. I have called 9 times. And spoke via chat about 15 times. I have also filed 6 complaint. I request a supervisor and nobody ever calls me back. I get **** to about outcome times constantly. I get agents who hang up on me. I’m so exhausted at this point with this pathetic bank. I actually don’t know what to do.
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Brandon M's updateReviewer Update
13 Aug 2020, 10:57Once again FNB has failed to resolve my query. It’s absolutely disgusting how they have treated me, a loyal customer of 15 years. I would do anything to never have to deal with FNB again. It’s sad to know that in these trying times of COVID, FNB does not care enough to realize how extremely important it is to resolve my problem.
BM
Brandon M's update13 Aug 2020, 10:57
Reviewer Update
Once again FNB has failed to resolve my query. It’s absolutely disgusting how they have treated me, a loyal customer of 15 years. I would do anything to never have to deal with FNB again. It’s sad to know that in these trying times of COVID, FNB does not care enough to realize how extremely important it is to resolve my problem.
BM
Brandon M's updateReviewer Update
14 Aug 2020, 12:22So update. Now they say my COVID extension contract was never signed. I checked I actually signed it something like 6 times.
I am like pretty sure they are in major breach of contract at this point. I have people phoning me for things being in arrears. Nobody gets back to me on anything.
The worst bank in SA. I will definitely be changing banks.
I don’t know how they think doing this to a person is okay.
I am like pretty sure they are in major breach of contract at this point. I have people phoning me for things being in arrears. Nobody gets back to me on anything.
The worst bank in SA. I will definitely be changing banks.
I don’t know how they think doing this to a person is okay.
BM
Brandon M's update14 Aug 2020, 12:22
Reviewer Update
So update. Now they say my COVID extension contract was never signed. I checked I actually signed it something like 6 times.
I am like pretty sure they are in major breach of contract at this point. I have people phoning me for things being in arrears. Nobody gets back to me on anything.
The worst bank in SA. I will definitely be changing banks.
I don’t know how they think doing this to a person is okay.
I am like pretty sure they are in major breach of contract at this point. I have people phoning me for things being in arrears. Nobody gets back to me on anything.
The worst bank in SA. I will definitely be changing banks.
I don’t know how they think doing this to a person is okay.