NM
Natanya M
1 reviews | Active since Sept 2012
14 May 2021, 14:33
Pathetic
FNB ,it is 2:30 and there is literally only consultant assisting clients? Do you guys not have enough staff? I am failing to understand the logic behind having only one consultant assisting when there customers still waiting outside to come in?
Helpful (0)
Replies (1)0
Replies (1)NM
Natanya M's updateReviewer Update
17 May 2021, 11:45Good day ,take note that I have not recieved any feedback and would like to raise another issue, after waiting for so long at the bank,I still did not get any assistance, I have been trying to withdraw funds from investment via online banking but it was not working ,i was referred to call the bankers and spoketo Nicolet who informed my account was on hold, I immediately provided POR and id and still cannot access my funds,i was told there would be no penalties since the funds matured last week but due to the fact that I could not withdraw it re-invested! I am so tired of this app because it gives me no joy and the consultant assisting promised that I would bbe able to withdraw my funds but I still cannot!
NM
Natanya M's update17 May 2021, 11:45
Reviewer Update
Good day ,take note that I have not recieved any feedback and would like to raise another issue, after waiting for so long at the bank,I still did not get any assistance, I have been trying to withdraw funds from investment via online banking but it was not working ,i was referred to call the bankers and spoketo Nicolet who informed my account was on hold, I immediately provided POR and id and still cannot access my funds,i was told there would be no penalties since the funds matured last week but due to the fact that I could not withdraw it re-invested! I am so tired of this app because it gives me no joy and the consultant assisting promised that I would bbe able to withdraw my funds but I still cannot!