pS
patrick S

1 reviews | Active since May 2012

12 Dec 2022, 10:28

Pathetic

Worst customer service ever. No response to their emails. They don't have any direct branch contact numbers. I wish I could close my fnb account and go to another bank. Useless and very annoying

0
Replies (2)
pS
patrick S's update12 Dec 2022, 20:13
Reviewer Update
It's taken fnb a week to mail me and advise me that my complaint is received and being sent to the relevant dept to contact me. You are all fast asleep and have no idea what's happening. The lack of service is demeaning and frustrating. I will close this account and move my business to another company. I'm sick and tired of talking to robots and useless imbeciles via email

pS
patrick S's update13 Dec 2022, 14:15
Reviewer Update
You bunch of blithering fools. I've lost my patience with FNB and I will close this account of just stop using it at all. I'm do fed up with your incompetence