Pathetic

Pathetic is not even descriptive of the kind of service I received from your bank. I went to Portside branch today and waited almost an hour to get assistance. While waiting a gentle man walked in and went straight to a consultant named Morne Quickfall who had just finished assisting another client. I asked why he was assisting that client while the rest of us had been waiting for such a long time. I was told he had an appointment. I disputed that and asked that they prove that he had an appointment, they couldn't and instead told me that the gentleman was in and out of the branch throughout the day.......lame excuse considering that there were various clients waiting for such a long period including an old man who was in crunches. Disappointment doesn’t come close to what I feel from this poor service and disregard of clients.