RS
Ronald S

1 reviews | Active since Jul 2014

07 Aug 2018, 12:41

Pathetic

I do not know whose fault this is, I want the following sorted out.

I paid FNB R299.00 on 28TH July and R100.00 on the 2nd August both amounts for airtime and data, and neither amount has been credited to my cell phone ********** 543.

I have made several attempts to call online banking and Vodacom owithout success. I would appreciate this being sorted out promptly. Thank you. R Smith

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Aug 2018, 12:56
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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