1 reviews | Active since May 2018
PATHETIC
he most disgusting service that i have ever experienced not only have i been but through the loop and call channel for the last two days but also i have not received my gold cheque card and it has been over 7 working days when i phone and enquirer about this i am told that the online system failed to order me a card even though i have a account with you guys. i mean come on this is pathetic i just wanted to move my business to you guys and for the last week and a half i have not received anything from you. NO THANKS FNB !!! my number is ********** 854 i would like to get this issue sorted out now.... 0 stars from me at the moment not happy at all....
Good Day Justin Woodburn ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Justin Woodburn ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Regards,
Client Experience Team
Email address: ***
Tel number: ***