Pathetic

Hi <br> <br> I've been with FNB for about 12 years and I must say I have never had an issue until end of 2015. I have had R828-00 go off my account without my consent. I had a lady call in and tell me that it was uber, however uber puts in the request and once I accept do they deduct it off my account. Who authorized payments to go off my account, because i certainly have not!!! fix this. I will NOT be paying that R828-00. My salary will be moving over to Standard bank and my FNB account will be closed because this is now the third time. Please don't talk to me about tolerance level because Standard bank declines when there's no funds available and if you do have this available for your customers, It will be appreciated if all is explained before one opens an account with you. I have lodged many complaints with you guys since the beginning of December. I will be taking this further, do note that!!! your customer service is pathetic and I AM NOT HAPPY and will not refer anyone to FNB.<br> <br> <br> FIX THIS