1 reviews | Active since Nov 2017
Pathetic
I went into the Irene branch to get a debit order reversed. I phoned numerous times and I was told that the money would be back in my account on Friday I called again today to check up and now they tell me it's in the wrong department. Do you even know what u are doing. Then the last person I spoke to today drops the phone in my ear??? I want a supervisor or manager to calm me today as this is beyond pathetic. And we all trust u with our money. Scary
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)