1 reviews | Active since Mar 2013
PATHETIC!!!!!
I wasted 45minutes of my time yesterday and another 2hours of my time today. All this for expired bank cards. This bank process is pathetic and huge inconvenience. Not to mention the horrible service from the branch manager as well as this Karabo consultant who has left me unattended at her booth for over 30minutes. What nonsense is this???? All this to still leave this bank without my new cards.
This bank needs to change their logo from how can we help you, to how can we frustrate and inconvenience you!!!
PATHETIC OF NOTE!!!!!!!!!!!
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one