PATHETIC

today it is a call from Daniel du Plessis....talk about people that do not know how anything about client services. at first she acknowledges that the call recording is available to listen to the terms and conditions that were explained before the card was issued....while her consultant said the call recording is not available ..they do not have the call recording ......than again she says no it is not available. what is this ? a playground playing with clients and not knowing how to service them ? they all unsure about what they are saying , i think , maybe ? what the hell? fix this ...and you better make sure that i don not get these annoying sms's everyday .....immediately !