dL
dikeledi L

1 reviews | Active since Oct 2013

29 Dec 2015, 10:50

pathetic

She needs to fix her attitude before taking customers call, <br> its none of my concern that she is having a bad day, she was very abrup and unapologetic about her attitude and behaviour<br> <br> she is the reason I have closed my account with your bank, it was the same reason i closed my platinum account as well, because of stinking service like hers.<br> <br> she promised to call me back and i am still waiting .. <div><br></div><div><em>(Supplier name changed from Fnb Insurance Brokers to First National Bank by Hellopeter.com)</em></div>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Dec 2015, 13:30
Official
Hello tswello8,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 838903.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)