Pathetic

Raised a complaint here about various issues 4 days ago. Tarryn called me once but ended the call before I could reach the phone. Then received her standardized escape email stating that FNB attempted to reach me... 'to no avail..'. Total farce. I have the call records. One attempt is NOT 'to no avail'! One of 3 issues was addressed by Private Wealth Services. The other was just ignored, no request for more info, nothing... Nada.. FNB, invite management to look at your Hellopeter rating. Seems they could be totally unaware of the downward slide you're on. It's an absolute disgrace considering where you used to be.