nN
nikiel N
1 reviews | Active since Mar 2013
07 Mar 2016, 09:30
pathethic response times
i filled out a online form for a device last week, still no response or feedback from this!!! also requested assistance with changing my incontact details as it is very urgent and still nothing!! fnb is really terrible in helping loyal customers seriously want to move banks
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Mar 2016, 09:56Hello nikiel01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883369.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883369.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Mar 2016, 09:56
Official
Hello nikiel01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883369.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883369.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)