PATHETHIC BAD SERVICE FROM FNB BUSINESS BANKING

I am terribly frustrated and angry with the pathetic service I have been receiving from FNB Business Banking.<br> I have opened a business account with FNB on the 18 August 2015 online with a very inefficient consultant who do not advise me that in addition to the required documentation, I need to resubmit for FICA. <br> I completed all necessary requirements and documentation and a exactly a month later I find out that I have 3 business accounts, which I have communicated with my clients, only to find out that the account is on hold due to FICA. I have been tirelessly liaising with the all the Consultants at FNB Business Banking to resolve my issues and to no avail. I finally got through to a lady on Wednesday, 16 September 2015 to only to be advised that I have to resubmit my FICA documentation. Hey, FNB it would be nice to see our banking charges working for us. Try improving on your Communications and Notification process with your clients.<br> I have been with FNB for 20years, I have a personal and business profile with FNB let alone my various bonds. Please explain how is it that you recruit staff that evade and cannot resolve the problems of your clients. What must I do to get SE