Patheric short term team and general lack of any service, paying PC fees for nothing!

16th Oct I enquired about a possible claim from my scratch and dent policy added to my FNB STI.

45 hours later no response, so I try the app and there is NO option for scratches or dents, so used the screenshot of the options and the chips on the bonnet of the car and responded to the email I originally sent and included superservice (didn't reply) as well as 'care' (who did eventually call me back) whilst while they did call they basically asked me re re-explain, serious how did you get your complaint job when you don;t read or your other consultants that got my emails didn't give the complaint persona ALL the details...

Seems you want to p off your clients!

I just got an email form the complaint agent that called me asking me to resend the emails I sent, seriously!? WTAF